Get help
Stuck on something in the app, or have a question about your subscription? Reach us directly — we read every message ourselves.
We typically reply within 1–2 business days.
Common questions
Ask a question about any device or app in plain language, or take a photo of what's confusing you — a setting, an error message, a screen you don't understand. TechRelief gives you clear, step-by-step guidance written for everyday use, not for tech experts.
Yes. TechRelief includes a free tier so you can try it before subscribing. The Plus and Pro plans unlock more questions per month and more detailed, in-depth answers.
Subscriptions are billed and managed through the Apple App Store. You can view, change, or cancel your plan anytime in your iPhone's Settings → your name → Subscriptions. Cancelling stops future billing; you keep access until the end of the period you already paid for.
Your questions are sent securely to our AI provider to generate an answer, and your account data is stored with Firebase using industry-standard encryption. We never sell your personal data. See the full Privacy Policy below for details.
Anyone who finds technology confusing — especially older adults who want to feel confident using their devices without having to ask a friend or family member every time something goes wrong.
Legal
Last updated: April 2026
Your privacy matters to us. This policy explains what we collect, why we collect it, and how we protect it.
We collect information you provide directly:
We also collect information automatically:
We use your information to:
TechRelief uses the following third party services which may process your data:
Each of these services has its own privacy policy. We encourage you to review them.
Your data is stored securely using Firebase. We use industry-standard encryption to protect your information. We do not sell your personal data to third parties.
You have the right to:
To exercise these rights, contact us at TechReliefSupport@gmail.com.
TechRelief is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it.
We may update this privacy policy from time to time. We will notify you of significant changes through the app. The date at the top of this page shows when it was last updated.
If you have any questions about this privacy policy or how we handle your data, please contact us at TechReliefSupport@gmail.com.
Legal
Last updated: April 2026
Please read these terms carefully before using TechRelief. By using the app you agree to these terms.
TechRelief is an AI-powered mobile assistant that helps users understand and use their devices. The service is provided by TechRelief ("we", "us", or "our"). These Terms of Service govern your use of our mobile application.
You must be at least 13 years old to use TechRelief. By using the app you confirm that you meet this requirement. If you are under 18, you should have parental consent.
You may use TechRelief as a guest or by creating an account. You are responsible for keeping your login details secure. You may not share your account with others or use someone else's account.
You agree to use TechRelief only for lawful purposes. You must not:
TechRelief offers free and paid subscription plans. Paid subscriptions are billed through the Apple App Store or Google Play Store. Prices are shown clearly before purchase.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage and cancel subscriptions through your device's app store settings.
If you cancel, you retain access until the end of your paid billing period. We do not offer refunds except where required by law.
TechRelief uses artificial intelligence to generate responses and guidance. AI responses may not always be accurate, complete, or up to date. You should always verify important information independently. See our AI Disclaimer for more detail.
All content, design, and technology in TechRelief is owned by us or our licensors. You may not copy, modify, or distribute any part of the app without our written permission.
TechRelief is provided "as is" without any warranties. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
We may update these terms from time to time. We will notify you of significant changes through the app. Continued use of TechRelief after changes means you accept the updated terms.
If you have questions about these terms, please contact us at TechReliefSupport@gmail.com.
Legal
Last updated: April 2026
TechRelief uses artificial intelligence to generate responses. Please read this disclaimer carefully.
TechRelief uses a large language model (AI) to understand your questions and generate step-by-step guidance. The AI has been trained on a large amount of text data and can provide helpful guidance for many common tasks.
While we work hard to make TechRelief as accurate as possible, AI-generated responses have limitations you should be aware of:
We recommend:
TechRelief provides general technology guidance only. It is not a substitute for professional technical support. For complex issues, we recommend contacting your device manufacturer or a qualified technician.
Your questions are sent to our AI provider (Anthropic) to generate responses. We do not use your conversations to train AI models. Please do not share sensitive personal information such as passwords, financial details, or health information in your questions.
If you receive guidance that seems incorrect or harmful, please let us know at TechReliefSupport@gmail.com. Your feedback helps us improve the service for everyone.